TERMS & CONDITIONS AND PRIVACY POLICY — VITALCOREOS

Effective Date: January 1, 2026

This page provides VitalCoreOS's Terms of Service and Privacy Policy for users, visitors, and consumers. It explains rights, responsibilities, data practices, and how to contact us with legal or privacy questions.

VITALCOREOS LEGAL

TERMS & CONDITIONS

Last updated: January 1, 2026

1. Acceptance of Terms
By accessing or using VitalCoreOS ("Service"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, do not use the Service. These terms constitute a legally binding agreement between you and VitalCoreOS regarding your use of our platform.

2. Services Provided
VitalCoreOS provides a contractor membership and business growth platform that unifies CRM, marketing automation, training, and operations tools. Specific features and fees are described in your subscribed plans and order forms.

3. Accounts, Registration & Access
You must provide accurate information and keep credentials secure. Accounts are for single organizations; you may not resell access unless under a separate agreement. You are responsible for all activities that occur under your account.

4. User Conduct & Intellectual Property
You agree not to misuse the Service, upload malicious content, infringe third-party rights, or engage in unlawful activity. VitalCoreOS and its licensors retain all rights in the Service and software.

5. Disclaimers & Limitation of Liability
The Service is provided "as is." To the maximum extent permitted by law, VitalCoreOS disclaims warranties and limits liability for direct, indirect, incidental, or consequential damages arising from your use of the platform.

Contact for Terms inquiries: [email protected]

1. ACCEPTANCE & ACCOUNTS

Details regarding your agreement to these terms and account security requirements.

Welcome to our platform. These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you" or "Contractor"), and us, concerning your access to and use of our SaaS contractor platform.

1. Acceptance of Terms

By registering for an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the Service. These terms apply to all visitors, users, and others who access the platform.

2. Definitions

"Service" refers to our SaaS platform, software, and related ecosystem applications.
"User Content" refers to any materials, data, or information uploaded by you.
"Client" refers to the end-customer you service using our platform tools.

3. Account Registration & Access

You must provide accurate, complete, and current information when creating an account. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. We reserve the right to suspend or terminate accounts that provide inaccurate or misleading information.

4. Acceptable Use

You agree not to use the Service for any unlawful purpose or in any way that interrupts, damages, or impairs the service. This includes, but is not limited to: transmitting malicious code, attempting to gain unauthorized access, spamming clients, or using the platform to facilitate fraudulent activities. Violation of these rules may result in immediate account termination.

2. FEES, BILLING & REFUNDS

Information on subscription plans, payment terms, and our refund policies.

5. Subscriptions, Trial Policy & Billing

Certain parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring schedule. If you sign up for a free trial, your payment method will be charged at the end of the trial period unless canceled prior. All fees are non-refundable except as required by law or explicitly stated in our refund policy.

3. TERMINATION

Conditions under which either party may terminate the agreement and data retention.

6. Account Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or cancel your subscription through the billing portal.

4. DISPUTE RESOLUTION & LAW

How disputes are handled, arbitration terms, and applicable jurisdictions.

8. Governing Law & Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of our operating jurisdiction, without regard to its conflict of law provisions. Any dispute arising from these terms shall be resolved exclusively through binding arbitration, rather than in court. By agreeing to these terms, you waive the right to participate in a class action lawsuit.

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Privacy Policy - VitalCoreOS

Effective Date: January 1, 2026

We respect your privacy. This Privacy Policy explains how VitalCoreOS collects, uses, discloses, and protects personal information when you use our website, products, and services. For questions, contact: [email protected].

Information We Collect & How We Use It

We collect information to provide and improve the Service. Common categories include:

  • Account and contact information (name, email, company)
  • Payment and billing details (when applicable)
  • Usage data and diagnostics to improve features
  • Communications and support correspondence

We use data to operate the Service, provide customer support, process payments, deliver marketing you opt into, and comply with legal obligations.

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PRIVACY DETAILS

KEY TOPICS

DATA COLLECTED

We collect personal data you provide and technical data from your devices.

USE OF DATA

Data is used to deliver services, improve products, and communicate important notices.

SHARING & THIRD PARTIES

We share data with service providers, payment processors, and as required by law. We do not sell personal data.

COOKIES & TRACKING

We use cookies and similar technologies for site functionality, analytics, and advertising where consented.

SECURITY PRACTICES

We implement administrative, technical, and physical safeguards designed to protect personal data.

CHILDREN & MINORS

Our services are not directed to children under 16. We do not knowingly collect personal information from minors.

PRIVACY POLICY

HOW WE SHARE DATA.

Service Providers

Vendors who support operations and host data.

Affiliates

NxTech Holdings LLC affiliates as needed to operate services.

Legal & Compliance

When required by law or to protect rights.

Marketing Partners

With consent for promotional communications.

Analytics Providers

For product analytics and site performance.

Business Transfers

In connection with a merger or sale of assets.

Aggregated Data

Used internally and may be shared publicly.

Your Organization

Administrators and authorized teammates you designate.

DATA PROTECTION

RIGHTS, RETENTION & TRANSFERS

User Rights

Data control:

You have rights to access, correct, delete, or port personal data. Submit requests to [email protected].

Data Retention

Storage Policies

We retain data as long as necessary to provide services, comply with obligations, and for legitimate business purposes. Retention periods vary by data category.

Transfers

Global Operations:

Data may be processed in the U.S. or other countries. We employ safeguards such as standard contractual clauses or other mechanisms where required.

ACCOUNT MANAGEMENT

Account Access & Data Requests

Members can access their account data via the dashboard. To request data export or deletion, use the designated links or email [email protected].

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